Effective Date: application release date
1. General
1.1 policy objectives
1.1.1 the purpose of this privacy policy (hereinafter referred to as"This policy") is to clarify the rules governing the collection, use, storage, protection and disclosure of the personal information of Sona (hereinafter referred to as"We" or"We") users (hereinafter referred to as"You") . 1.1.2 this policy complies with international data protection standards to safeguard your privacy interests and ensure transparency in the processing of information.
1.2 scope
1.2.1 this policy applies to all access, download, installation and use of the SONA audio relaxation application (hereinafter referred to as"The application") and related services.
1.2.2 this policy is binding on users in all regions of the globe and is not subject to geographical restrictions.
1.2.3 by using this application, you have read, understood and agreed to the full terms of this policy.
1.2.4 do not use this app if you do not agree with any part of this policy.
1.3 Policy Update
1.3.1 this policy may be updated from time to time as required by business operations adjustments or international laws and regulations.
1.3.2 the updated policy will be posted on the official website (sona-audiocalm.com ) .
1.3.3 if you continue to use the application after the policy update, you will be deemed to have accepted the revised terms in their entirety.
2. Collection of personal information
2.1 registration information
2.1.1. When you create an account, you can volunteer your username, email address, etc. .
2.1.2 this information shall be used only for account identification, logon verification and service related communications.
2.2 using data
2.2.1 we will collect non-identifying usage data, including browsing audio content, playback history, favorites, preferences, etc. .
2.2.2 technical information such as equipment model, operating system version and network type may be collected to ensure the stability of the service.
2.2.3 this type of data is not linked to the identity of the individual and is used only for service optimization.
2.3 User-generated content
2.3.1 when you use the app's recording capabilities, the audio files generated will be stored securely and under your complete control.
2.3.2 we will not access, use or disclose any user-generated audio content without your express written consent.
3. Use of personal information
3.1 provision of core services
3.1.1 use the information gathered to provide you with core functions such as audio playback, collection management, and recording and editing.
3.1.2 secure your account based on your registration information and provide you with a personalized service access experience.
3.2 service optimization and Improvement
3.2.1 analyze anonymized usage data to optimize application interface logic and improve audio recommendation accuracy.
3.2.2 troubleshoot and resolve system failures based on technical data to ensure smooth operation of services.
3.3 compliance and security purposes
3.3.1 use of device data and usage records to detect abnormal logins, prevent fraud and protect account security. 3.3.2 send you necessary service notifications via registered email, such as account security alerts, policy updates, etc. .
4. Data storage and protection
4.1 storage standards
4.1.1 all user data is stored on servers that comply with international security standards and secure transmission and storage of data is secured using encryption techniques.
4.1.2 the duration of data storage is strictly governed by the"Minimum necessary" principle and is reserved only for a reasonable period of time necessary to provide the service.
4.1.3 permanent deletion or anonymization shall be carried out in accordance with the law when the service is terminated or the data is no longer necessary.
4.2 safety precautions
4.2.1 establish a multi-tiered security architecture, including access control, data encryption, regular security audits, etc. . 4.2.2 severely restrict access to data and authorize access to user information only to essential personnel subject to strict confidentiality obligations.
4.2.3 conduct regular security risk assessments and technical upgrades to guard against the risk of data breach, tampering or loss.
5. Data Sharing and disclosure
5.1 the principle of sharing
5.1.1 we will not sell, rent or share your personal information with any third party without your express written consent.
5.2 permissible disclosures
5.2.1 information may be disclosed that is necessary to comply with applicable laws and regulations, judicial decisions or administrative orders or in response to lawful enquiries by competent authorities.
5.2.2 when working with a third-party service provider, such as a cloud storage provider, only anonymized and aggregated data is shared and the third party is required to sign a strict confidentiality agreement.
5.2.3 information may be disclosed to the extent reasonably necessary to protect your legitimate rights and interests, maintain the order of your services or respond to an emergency of public safety.
6. Users' rights and ways of exercising them
6.1 access and search rights
6.1.1 you can access and query your registration information, usage history and User-generated content at any time through the"Personal centre" function of this application.
6.2 rights of Amendment and correction
6.2.1 you can change your username, email address, and other account information directly from within the application.
6.2.2 information modification can be facilitated by contacting customer service when there are obstacles.
6.3 right of deletion and cancellation
6.3.1 you can delete personal data such as favorite records and audio files.
6.3.2 account cancellation can be requested through customer service. After account cancellation, all personal information will be permanently deleted except the information required to be retained by laws and regulations.
6.3.3 we will complete the processing of the cancellation request within 15 working days after receiving it and inform you of the result via e-mail.
6.4 consent to withdrawal
6.4.1 you can revoke permissions for non-core functions such as recording and storage through device permission settings.
6.4.2 withdrawal of delegation of authority may affect the normal use of counterpart functions without affecting the availability of core services.
Third-party links and services
7.1 third party disclaimer
7.1.1 this application may contain links to websites or services of third parties that have an independent privacy policy.
7.1.2 we accept no liability for the privacy practices, content or security of third parties.
7.1.3 you are required to view and comply with the privacy policy of third-party links when you visit them.
8. Protection of Minors
8.1 age limit
8.1.1 this app does not provide services for minors under 16 years of age.
8.1.2 the collection and use of personal information of minors will be stopped immediately and the relevant data will be permanently deleted if it is discovered.
8.1.3 the use of this application by minors shall be accompanied at all times by a guardian with the express consent of the Guardian.
9. Dispute Settlement
9.1 communication and consultation
9.1.1 any dispute arising out of this policy shall first be settled through friendly negotiations between the parties.
9.1.2 if no agreement is reached, either party may bring an action before a court of competent jurisdiction in the place where we are registered.
10. Contact Us
10.1 consultation and feedback channels
10.1.1 if you have questions about this policy, need to exercise your right to information, or report an information security issue, you may be contacted by:
10.1.2. Contact: biucitioficial@gmail.com
10.1.3 official website: sona-audiocalm.com
10.1.4 we will give a formal reply within 15 working days of receipt of the feedback.